A consultant is usually an expert or an experienced professional in a specific field and has a wide knowledge of the subject matter. By hiring a consultant, clients have access to deeper levels of expertise than would be finiacially feasible for them to retain in-house on a long-term basis.


























Training, teaching or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance.











Talent management is the science of using strategic human resource planning to improve business value and to make it possible for companies and organisations to reach their goals.











What we do

Our capabilities are aimed at helping your organisation optimise its information technology and contact centre operations.


We bring value in three dimensions:

When you work with Infrassistance, you can have confidence that you will receive impartial and expert advice from experienced people who have walked the walk not just talked the talk.

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We are the only training provider to exclusively use experienced practitioners to deliver training. By relating the theory to the practices in your organisation, we help your delegates become more effective and achieve better exam results.

By using experienced practitioners to train and develop your people, we can better meet your objectives by providing expert and tailored advice so that they can achieve their and your objectives. We preach what we practice!

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Talent management

Finding the right people to join your team on a part-time or full-time basis, as contractors or interims can be a challenging task. By virtue of our consultancy capabilities, we have access to a large pool of talented and experienced professionals with the appropriate attitude, experience, and skills to help you achieve your goals.

We won’t flood you with CVs, rather we will seek to understand your specific requirements to ensure that we only offer you people we know can meet those requirements within your time and budgetary constraints.

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